Privacy Policy

ThreeSixtySnaps
Last Updated: 3 October 2026

1. Introduction

Welcome to ThreeSixtySnaps. We respect your privacy and are committed to protecting your personal information when you visit our website, use our photo booth services, request a quote, make a booking or contact our team.

This Privacy Policy explains how we collect, use, store and protect your personal information, as well as the choices available to you regarding your data.

By using our website and services, you acknowledge that your information may be processed as described in this policy.

2. Information We Collect

We may collect the following types of information when you interact with our website or services.

Personal Information

Full name
Email address
Telephone number
Event date, location and other event details
Messages, enquiries and booking preferences
Quote selections and booking-related information

Photo Booth and Media Information

Photos captured during photo booth sessions
Photo collages and GIFs generated through our services
Images and media files submitted or shared by customers
Technical information related to photo booth sessions

Technical and Website Information

IP address
Browser type and device information
Operating system
Website pages visited
Referring website and available campaign information
Approximate geographic location, such as city, region and country

The information collected depends on how you use our website and services.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries and provide requested quotes.
To manage event bookings and customer communications.
To deliver photo booth services and generate digital photo experiences.
To store and provide access to photos and media generated during eligible demo sessions.
To process payments and manage booking-related transactions.
To send important booking updates and service notifications.
To improve our website, services and customer experience.
To understand website traffic and measure advertising performance where permitted.
To prevent fraud, protect our systems and maintain website security.
To comply with applicable legal and regulatory obligations.

We only use personal information for legitimate business purposes and in accordance with applicable data protection laws.

4. Photo Booth Demos, Photos and Media Storage

When you use a photo booth demo or an applicable photo booth service, photos and other digital media may be captured, generated, stored or shared depending on the features offered.

Where a demo includes temporary server storage, we will explain the relevant storage arrangements before you begin.

If temporary storage is enabled:

Captured photos, collages and GIFs may be saved to secure server storage.
Authorized members of our team may access and download stored files for operational purposes.
Demo files may be retained for a limited period and automatically deleted after the stated retention period.
Cancelled sessions that have not been submitted for processing will not be uploaded.
If an upload fails, available retry or download options may be provided.

Photos or media downloaded or shared directly by you may remain on your device or with the third-party services you choose to use. Deleting files from our servers does not automatically delete those external copies.

Any specific retention period and storage arrangements will be communicated through the relevant photo booth experience where applicable.

5. Enquiries, Quotes and Bookings

When you submit an enquiry, request a quote or make a booking, we may collect and store your contact details, event information, service preferences and communications.

We use this information to:

Respond to your questions and requests.
Prepare and manage quotes.
Maintain records of quote versions and changes.
Process and manage event bookings.
Provide customer support.
Send booking-related notifications and updates.
Maintain appropriate business and transaction records.

Where applicable, we may record payment attempts and notify our team about payment-related activity. A payment attempt does not necessarily mean that a payment has been completed or confirmed.

We may also identify potentially related enquiries using matching contact details or event information to help our team manage customer records. Such matches may require manual review.

Enquiry and booking records are retained for as long as necessary for the purposes for which they were collected, including applicable legal, accounting and dispute-resolution requirements.

5. Enquiries, Quotes and Bookings

When you submit an enquiry, request a quote or make a booking, we may collect and store your contact details, event information, service preferences and communications.

We use this information to:

Respond to your questions and requests.
Prepare and manage quotes.
Maintain records of quote versions and changes.
Process and manage event bookings.
Provide customer support.
Send booking-related notifications and updates.
Maintain appropriate business and transaction records.

Where applicable, we may record payment attempts and notify our team about payment-related activity. A payment attempt does not necessarily mean that a payment has been completed or confirmed.

We may also identify potentially related enquiries using matching contact details or event information to help our team manage customer records. Such matches may require manual review.

Enquiry and booking records are retained for as long as necessary for the purposes for which they were collected, including applicable legal, accounting and dispute-resolution requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, remember your preferences and, where you consent, measure advertising performance.

Essential Cookies

These cookies support important website features, such as:

Maintaining secure sessions.
Supporting enquiry and booking processes.
Enabling access to protected areas.
Remembering relevant website preferences.

Essential cookies are necessary for certain website functions and cannot always be disabled without affecting those functions.

Analytics Cookies

Where enabled and permitted, analytics technologies may help us understand how visitors interact with our website, identify popular pages and improve our services.

Advertising Cookies

If advertising cookies are enabled and you provide the required consent, advertising measurement technologies may be used to understand how visitors interact with our advertisements and whether those advertisements lead to enquiries or bookings.

You can manage your cookie preferences through the cookie settings available on our website, where provided.

7. Advertising and Marketing Measurement

Where you consent to advertising measurement, we may collect information that helps us understand how visitors arrive at our website and interact with our services.

This may include:

Advertising campaign identifiers.
Referring website information.
Public website page paths.
Visit timestamps.
Available advertising click identifiers.
Device and browser information.
Conversion events related to enquiries or completed bookings.

Where supported, advertising measurement tools may receive limited event information and transaction references to measure conversions and avoid duplicate reporting.

We do not intentionally send sensitive enquiry information, private messages or detailed event information through advertising measurement integrations.

You can withdraw or change your advertising cookie consent through the available cookie settings. Withdrawing consent stops future consent-dependent measurement but does not automatically remove information previously received by third-party providers.

8. Approximate Location Information

When you visit our website or submit an enquiry, technical information such as your IP address may be processed to estimate your approximate geographic location.

This information may be used to:

Understand the general geographic reach of our website.
Analyze broad visitor trends.
Improve our services and website experience.
Support website security and operational reporting.

Approximate location information may include your city, region or country. It is not intended to identify your precise physical location.

Where third-party IP geolocation services are used, your IP address may be shared with the relevant provider for the location lookup.

We apply appropriate retention limits and safeguards to location-related records in accordance with our operational needs and applicable data protection requirements.

9. Sharing Your Information

We do not sell your personal information.

We may share relevant information with trusted third parties when necessary to operate our business and provide our services.

These may include:

Website hosting and infrastructure providers.
Payment processing providers.
Email and communication service providers.
Photo storage and media processing services.
Analytics and advertising measurement providers, where permitted.
Technical support and security service providers.
Professional advisers and legal authorities where required by law.

We share only the information reasonably necessary for the relevant purpose and expect service providers to apply appropriate privacy and security protections.

Third-party services may process information according to their own privacy policies and applicable contractual arrangements.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include:

Secure website connections.
Access restrictions for administrative systems.
Password-protected areas.
Appropriate access controls for customer information.
Secure handling of booking and enquiry records.
Reasonable safeguards for stored photos and digital media.

However, no website, online platform or electronic transmission method can be guaranteed to be completely secure.

We encourage you to keep private booking links, account credentials and other access information confidential.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Different types of information may have different retention periods.

For example:

Enquiries and bookings: Retained for customer service, business administration and applicable legal requirements.
Temporary photo booth media: Retained according to the storage period communicated for the relevant service or demo.
Website analytics: Retained according to the applicable analytics configuration and retention settings.
Advertising measurement data: Retained according to the relevant consent arrangements and service-provider settings.
Technical and security logs: Retained for an appropriate period to support security, troubleshooting and operational requirements.

When information is no longer required, we take reasonable steps to delete it or anonymize it, subject to applicable legal obligations and backup retention arrangements.

12. Your Privacy Rights

Depending on your location and the applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include:

Right of Access: Request a copy of the personal information we hold about you.
Right to Rectification: Ask us to correct inaccurate or incomplete information.
Right to Erasure: Request deletion of your personal information where applicable.
Right to Restrict Processing: Request restrictions on certain uses of your information.
Right to Object: Object to certain types of data processing.
Right to Data Portability: Request your information in a suitable format where the right applies.
Right to Withdraw Consent: Withdraw consent where processing relies on your consent.

You may also have the right to complain to the relevant data protection authority.

To exercise your rights or ask a privacy-related question, please contact us using the contact information provided on our website.

We may need to verify your identity before responding to certain requests.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms or services.

These external websites operate independently and may have their own privacy policies, cookie practices and data protection arrangements.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information with them.

14. Contact Us

If you have questions about this Privacy Policy, how we process your personal information or wish to exercise your privacy rights, please contact ThreeSixtySnaps through the contact details provided on our website.

Website: https://www.threesixtysnaps.co.uk/

Business: ThreeSixtySnaps

Privacy Enquiries: Please use our website's contact form to submit privacy-related questions or requests.